Refund Policy

The amount transferred through online against obligation is non-refundable. The Taxes (as applicable for online payment) paid in addition to the amount is also non-refundable.

Refunds, if applicable, at the discretion of the Management, will only be made to the original transaction source after verification.

Refund Policy in case of Broken Payment

Transaction During the Online payment, the amount including applicable Service charges and taxes is debited from the related account but payment status is not updated successfully, this payment transaction is referred as Broken Payment Transaction. The payment debited against the Broken Payment Transaction is refundable and components of applicable Service Charges and Taxes in the paid amount are non-refundable. The refund of the refundable amount against the Broken Payment Transaction shall be made by the Bank as per RBI guidelines.

Complaints and Grievance Redressal

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication. Any complaints or concerns in relation to your Personal Information or content of this Website or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website or any intellectual property of any User should be immediately informed at the co-ordinates & contact number mentioned below or by way of raising a grievance e-mail through the mail-id mentioned below:

NOTE

For online payments, it is important for to note the transaction number and Reg. No. for future reference and request for any type of Refund, for whatsoever reason, will be at the sole discretion of the Company.

Contact Details

Primeone Workforce Private Limited

Address: R-47, Zone 2 MP Nagar, Bhopal

Ph: 0755-4252888

E-mail: care@primeoneindia.com